Leveringspolitik

Shipping Policy

1. Processing Time:

  • Orders are typically processed and shipped within 1-3 business days (excluding weekends and holidays) after payment confirmation.

2. Shipping Methods and Carriers:

  • We offer several shipping options to accommodate your needs.
  • Our primary shipping carriers include Bring, DAO, GLS, PostNord.
  • Shipping methods available may vary based on your location and the items you purchase.

3. Shipping Rates:

  • Shipping rates are calculated based on the weight of the package, destination, and selected shipping method during checkout.
  • Free shipping may be available for orders exceeding a certain total value.

4. Estimated Delivery Time:

  • Delivery times vary depending on the shipping method chosen and the destination.
  • Estimated delivery times are provided during checkout and are based on business days (excluding weekends and holidays).
  • Please note that delivery times may be affected by unforeseen circumstances such as weather delays or carrier issues.

5. Tracking Information:

  • Once your order has shipped, you will receive a confirmation email with tracking information.
  • You can track the status of your shipment using the provided tracking number and the carrier's website.

6. International Shipping:

  • We offer international shipping to select countries.
  • International shipping rates and delivery times vary depending on the destination.
  • Please note that customs duties, taxes, and fees may apply to international orders. These charges are the responsibility of the recipient.

7. Shipping Restrictions:

  • Some items may be subject to shipping restrictions due to size, weight, or legal regulations.
  • We do not ship to P.O. boxes or APO/FPO addresses.

8. Order Status and Support:

  • If you have any questions or concerns regarding your order or shipping, please contact our customer support team.
  • We are here to assist you and ensure that your shopping experience is smooth and enjoyable.

9. Shipping Policy Updates:

  • We reserve the right to update our shipping policy at any time without prior notice.
  • Any changes to our shipping policy will be posted on this page.

10. Contact Information:

  • If you have any questions about our shipping policy or need further assistance, please contact us at info@cainte.dk